Formal training courses with Tedder Consulting build
needed knowledge and skills
Expert guidance working side-by-side with your team to help you achieve your ITSM goals while ensuring sustainability
Facilitated workshops engage your teams in tackling your real-world challenges and developing actionable solutions
How would you answer the following question?
“How does your IT organization deliver real business value?”
In the October 6, 2016 CIO.com article, ...
ISO/IEC 20000:1, the Information Technology Service Management (ITSM) standard, defines a service as a “means of delivering value for the customer by facilitating results the ...
There’s been some hype recently over what is called ‘bi-modal IT’, an approach to delivering IT services that essentially divides an IT into two “modes”: