What is DevOps?
“What is DevOps?” Taken at face value, the question may seem a bit rhetorical, but allow me to explain. There is no single definition of “DevOps”. If you ask five people “What is DevOps?”, you’ll likely get five
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Nine signs that it’s time to expand ITSM into the Enterprise
I read a lot about how organizations have stood up a centralized service desk, a self-service portal, and called that “enterprise service management”. While these two deliverables may be good things to do, I don’t think that these two deliverables
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