Aug 18

Doug Tedder discusses ESM on The ITSM Crowd

August 8, 2018:   Doug Tedder, principal consultant of Tedder Consulting,  discusses Enterprise Service Management (ESM) with Claire Agutter on...
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Jul 18

Doug Tedder named to 20 Unsung ITSM “Social Influencers” by ITSM.Tools

July 17, 2018 - Doug Tedder, principal of Tedder Consulting LLC, was named one of 20 "unsung ITSM social influencers"...
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May 18

Tedder Consulting partners with IDT to offer Digital Enterprise Readiness Assessment

May 22, 2018:  Tedder Consulting announces that it has partnered with the Institute for Digital Transformation to offer its Digital...
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May 18

Doug Tedder earns CASM® Certification

May 4, 2018 : Doug Tedder, Principal Consultant of Tedder Consulting LLC, has earned the Certified Agile Service Manager®  (CASM)...
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May 18

Doug Tedder joins eConsultant® team from Scopism

May 1, 2018:  Doug Tedder, Principal Consultant of Tedder Consulting LLC, announced that he has joined the eConsultant® team from...
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Apr 18

Doug Tedder named to ” #ITOps Luminaries” list by TechBeacon

April 27, 2018 - , a digital hub by and for software development and IT operations professionals, named Doug Tedder...
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Mar 18

VeriSM Pocket Guide published

Zaltbommel, The Netherlands,  March 15, 2018:  VanHaren Publishing announces the release of the VeriSM™ Pocket Guide, co-authored by Doug Tedder, Michelle...
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Mar 18

Tedder Consulting becomes an Authorized Training and Exam Organization for VeriSM™

March 5, 2018:  Tedder Consulting LLC announced today that it has become an Authorized Training Organization (ATO) and an Authorized...
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Jan 18

Doug Tedder earns VeriSM™ Foundation certification

January 22, 2018 : Doug Tedder, Principal Consultant of Tedder Consulting LLC, has earned the VeriSM™ Foundation certification. VeriSM is a...
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Nov 17

Doug Tedder to discuss VeriSM ™ at 2018 Pink Elephant Conference

November 24, 2017:  Doug Tedder, principal consultant of Tedder Consulting, announced that he will be making a presentation regarding VeriSM...
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Formal training courses with Tedder Consulting build needed knowledge and skills

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Expert guidance working side-by-side with your team to help you achieve your ITSM goals while ensuring sustainability

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Facilitated workshops engage your teams in tackling your real-world challenges and developing actionable solutions

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Latest Post view all
What is DevOps?
Posted by On August 12, 2018

“What is DevOps?” Taken at face value, the question may seem a bit rhetorical, but allow me to explain. There is no single definition ...

Nine signs that it’s time to expand ITSM into the Enterprise
Posted by On August 2, 2018

I read a lot about how organizations have stood up a centralized service desk, a self-service portal, and called that “enterprise service management”. While these ...

Why your company isn’t so excited (but should be!) about ESM
Posted by On July 5, 2018

Enterprise Service Management (ESM) describes the use of service processes and technologies across an organization.  ESM also describes business management software which provides an ...

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