Doug Tedder is a contributing author to VeriSM™ – Service Management for the Digital Age

Zaltbommel, the Netherlands, October 12, 2017: Today, the International Foundation for Digital Competencies (IFDC) , a nonprofit foundation, announces the launch of VeriSM, a new Service Management approach for the digital age.

VeriSM is an approach that offers value-driven, evolving, responsive, and integrated Service Management.  It is designed to enable organizations and professionals in the modern IT industry.

Claire Agutter, the winner of the 2017 itSMF UK Thought Leadership Award, led an international team of more than 50 leading experts in developing this new Service Management approach.  Supported by lead authors Rob England,  Dr. Suzanne Van Hove and Randy Steinberg ,  the VeriSM book and study guide will be available in December, 2017.

Doug Tedder, principal of Tedder Consulting, is a contributing author to VeriSM.

For more information, visit .

VeriSM and the VeriSM logo are registered trademarks of The International Foundation for Digital Competencies.

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