Doug Tedder to be a host for SDI’s Shine19

October 14, 2019:  Doug Tedder, principal consultant of Tedder Consulting, will be one of the hosts for Shine19, the free virtual ITSM conference presented by the Service Desk Institute on October 30.

Shine19 will feature 18 hours of engaging speakers discussing a variety of service management topics ranging from major incident management, artificial intelligence, Cynefin, service management strategy, and more.  There is no cost for participating in Shine19; however, registration is required.

Tedder is scheduled to host sessions from 10:45am to 12:45pm ET on October 30.