Professional Profile

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Doug Tedder – Professional Profile

Doug is a recognized industry thought leader who is equally adept in interactions from senior leadership to day-to-day practitioners.  His attention to detail, industry knowledge, emotional intelligence, and the ability to “see the big picture” and make it actionable has resulted in a track record of success in transforming IT organizations into valued business partners. 

Doug holds numerous industry certifications in disciplines ranging from ITIL®, COBIT®, Lean IT, KCS™, DevOps, VeriSM™, Agile Service Management, and Organizational Change Management. Doug was also recognized as an “IT Industry Legend” by Cherwell Software in 2016. 

Doug is an author, blogger, and frequent speaker and contributor at local industry group meetings, webinars, and national conventions.  Doug is a member and former president of itSMF USA, a member of HDI,  a contributing author to VeriSM™, and co-author of the VeriSM Pocket Guide.  

Skills and Expertise

Doug helps IT organizations achieve success in the following areas:

  • Strategy and Planning
  • Service Identification and Definition
  • Process Design and Improvement
  • Enterprise Service Management
  • IT Service Management
  • Digital Service Management

Learn more by downloading Doug’s profile.

Disclaimers

AXELOS® is a registered trademark of AXELOS Limited.  Used under permission of AXELOS Limited.  All rights reserved.

HDI® is a registered trademark of UBM Tech. HDI is part of UBM Americas, a division of UBM LLC.

TechTarget and the TechTarget logo are registered trademarks of TechTarget, Inc.

The IT Industry Legend name and logo are trademarks owned by Cherwell Software, LLC.

Services
Training

Formal training courses with Tedder Consulting build needed knowledge and skills

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Consulting

Expert guidance working side-by-side with your team to help you achieve your ITSM goals while ensuring sustainability

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Workshops

Facilitated workshops engage your teams in tackling your real-world challenges and developing actionable solutions

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