Resources

Tedder Consulting is pleased to provide these resources for download  to help with your service management, IT governance, or process improvement initiatives.  Check back frequently as this page will be updated often!

This month’s feature:

Presentation:  “5 Ways to Introduce DevOps to your ITSM World”

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Ops, just get out of the way
Posted by On September 3, 2017

I recently read an article that described an “evolved” DevOps environment.  If I understood it correctly, in an evolved DevOps environment, the role of ...

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Posted by On August 1, 2017

The party was a raging success. The CIO talked about the significance of the implementation and the great teamwork that went into this transformational milestone within ...

The CAB is Dead. Long Live the CAB.
Posted by On July 2, 2017

Can today’s IT organizations balance agility with stability?  Is IT capable of responding to ever-changing business needs in a timely, dependable, and appropriate manner?...