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Training

Formal training courses with Tedder Consulting build needed knowledge and skills

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Consulting

Expert guidance working side-by-side with your team to help you achieve your ITSM goals while ensuring sustainability

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Workshops

Facilitated workshops engage your teams in tackling your real-world challenges and developing actionable solutions

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Latest Post view all
Why Service Management must move out of IT
Posted by On June 2, 2018

Is your IT service management “future ready”? A recent MIT Sloan Management Review article[1] discussed how organizations must become “future ready”.  The article stated ...

Four Steps for finding your misplaced Service Owner
Posted by On May 1, 2018

Has your IT organization defined services and named service owners? Have you identified the right person as the service owner? How do you know? Let’s ...

Let’s Stop Playing “Service Provider” and “Customer”
Posted by On April 1, 2018

The concept – at a high level -  wasn’t all bad. The concept was that IT organizations should adopt a service-oriented mindset when it comes ...

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