Services

Services
Training

Formal training courses with Tedder Consulting build needed knowledge and skills

Read More
Consulting

Expert guidance working side-by-side with your team to help you achieve your ITSM goals while ensuring sustainability

Read More
Workshops

Facilitated workshops engage your teams in tackling your real-world challenges and developing actionable solutions

Read More
Latest Post view all
What is DevOps?
Posted by On August 12, 2018

“What is DevOps?” Taken at face value, the question may seem a bit rhetorical, but allow me to explain. There is no single definition ...

Nine signs that it’s time to expand ITSM into the Enterprise
Posted by On August 2, 2018

I read a lot about how organizations have stood up a centralized service desk, a self-service portal, and called that “enterprise service management”. While these ...

Why your company isn’t so excited (but should be!) about ESM
Posted by On July 5, 2018

Enterprise Service Management (ESM) describes the use of service processes and technologies across an organization.  ESM also describes business management software which provides an ...

Before you go….

Thanks for stopping by!  Since you’re here, why not sign-up for my monthly newsletter?  (No spamming – I promise!)  Sign up now and receive my “10 Easy Things You can do to Promote ITSM Adoption”!