Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.
Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.Read More
Companies that are not continually improving aren’t just sitting still – they’re getting left behind. Enable your organization to become good at getting better.Read More
Having trouble connecting IT deliverables to business results? Identify, define, and describe how your services deliver and support real business value and outcomes.Read More
Good process design enables consistency, repeatability, and measurability in how work gets done within your organization.Read More
Leverage the right service management methodologies to enable and support the unique needs of your organization and deliver the outcomes your business demands.Read More
Navigate the Management Mesh, establish your service management principles, define your organizational portfolio, and blend management practices across your organization.Read More
The case for automating workflows is a strong one. There are plenty of reasons why organizations are looking for the right automation tools, including but ...
IT service management has typically been seen as yet another cost inside of what is perceived to be a cost center known as “IT”. Why? ...
There are two types of IT organizations. One type of IT organization takes orders, manages service tickets, and provides technology and technology support. The other ...