Strategy and Planning

Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.

Services
Strategy and Planning

Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.

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Continuous Improvement

Companies that are not continually improving aren’t just sitting still – they’re getting left behind. Enable your organization to become good at getting better.

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Service Identification and Definition

Having trouble connecting IT deliverables to business results? Identify, define, and describe how your services deliver and support real business value and outcomes.

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Process Design and Improvement

Good process design enables consistency, repeatability, and measurability in how work gets done within your organization.

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Next Generation Service Management

Leverage the right service management methodologies to enable and support the unique needs of your organization and deliver the outcomes your business demands.

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VeriSM Adoption

Navigate the Management Mesh, establish your service management principles, define your organizational portfolio, and blend management practices across your organization.

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Latest Post view all
The Curious Case of the Missing IT Strategy
Posted by On October 17, 2021

IT organizations often get stuck in a vicious cycle of never-ending work. IT implements solution after solution, fixes one problem after another, and no matter ...

Are You Due for an IT Health Check?
Posted by On October 10, 2021

If I asked IT leaders what it was like the week the world went remote in 2020 due to the COVID-19 pandemic, I would guess ...

What Ever Happened to Critical Thinking?
Posted by On September 19, 2021

As businesses grow, so do the size and complexity of their problems and challenges. To solve those complex challenges and problems, leaders need to employ ...