Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.
Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.Read More
Companies that are not continually improving aren’t just sitting still – they’re getting left behind. Enable your organization to become good at getting better.Read More
Having trouble connecting IT deliverables to business results? Identify, define, and describe how your services deliver and support real business value and outcomes.Read More
Good process design enables consistency, repeatability, and measurability in how work gets done within your organization.Read More
Leverage the right service management methodologies to enable and support the unique needs of your organization and deliver the outcomes your business demands.Read More
Navigate the Management Mesh, establish your service management principles, define your organizational portfolio, and blend management practices across your organization.Read More
They say that “change is hard”. Organizational change is probably the most difficult kind of change. And for some reason, IT struggles with its own ...
I have said before that we are entering into a service management renaissance. Now that we are 9 months into the whirlwind of 2020, I’m ...
COVID-19 caught the business world by surprise. And it didn’t just change where organizations work (from an office to at home) -- it has changed ...