When you invest in training, of course you or your team want to come away having learned something. But the training experience should be so much more. You want to be engaged. You want to be challenged. You want to ask questions – and get pragmatic answers – not just hear theoretical concepts. That’s the difference with training from Tedder Consulting. Tedder Consulting offers a number of training courses that help you and your team gain critical knowledge and competency needed for success.
Have a look at our ITIL4 and ITILv3 FAQs here!
“I really appreciated Doug’s enthusiasm throughout the class. His knowledge is evident, but his enthusiasm maintained a good level of energy during an aggressive pacing. He provided multiple instruction vectors to convey complex concepts and provide a more ‘three dimensional’ understanding.” – Michael B., participated in ITIL Foundation training in May, 2017.
Tedder Consulting also provides half-day and full day overview sessions on a variety of service management topics.
Have you recently earned your ITIL Foundation certificate, but you’re curious about ITIL4? This one-day “differences” class is for you! In this non-certification class, you’ll cover the major differences between ITIL4 and previous versions of ITIL, such as the Guiding Principles, the Service Value System, and the Four Dimensions of Service Management. You’ll also get a taste of how ITIL integrates concepts from other methodologies, such as Lean IT, Agile, and DevOps. You’ll even get a study guide and a copy of the ITIL4 Foundation volume to help you prepare for the certification exam.
This class is offered at $399 per participant (a minimum number of participants are required). For only $649, you’ll also receive an exam voucher so you can sit the exam when you’re ready!
This instructor-led non-accredited course provides an introduction to IT Service Management best practices based on ITIL. Your session can be tailored to meet your specific needs.
This facilitated session introduces DevOps and separates the myths from the facts. Among the topics covered in the session are core concepts, why an organization may consider DevOps, why DevOps requires a cultural shift, and how DevOps is compatible with other methodologies.
Geared for the senior leadership team, this executive overview discusses how to leverage a comprehensive approach to service management to transform your IT department from a technology-focused group to a strategic service partner, integrated with your business.
Ready to get started? Contact Tedder Consulting to discuss your training needs!