When you invest in training, of course you or your team want to come away having learned something. But the training experience should be so much more. You want to be engaged. You want to be challenged. You want to ask questions – and get pragmatic answers – not just hear theoretical concepts. That’s the difference with training from Tedder Consulting. Tedder Consulting offers a number of training courses that help you and your team gain critical knowledge and competency needed for success.
“I really appreciated Doug’s enthusiasm throughout the class. His knowledge is evident, but his enthusiasm maintained a good level of energy during an aggressive pacing. He provided multiple instruction vectors to convey complex concepts and provide a more ‘three dimensional’ understanding.” – Michael B., participated in ITIL Foundation training in May, 2017.
Tedder Consulting also provides half-day and full day overview sessions on a variety of service management topics.
This instructor-led non-accredited course provides an introduction to IT Service Management best practices based on ITIL 4. Your session can be tailored to meet your specific needs.
This facilitated session introduces how DevOps and ITSM are compatible and separates the myths from the facts. Among the topics covered in the session are core concepts, why an organization may consider DevOps, why DevOps requires a cultural shift, and how DevOps is compatible with other ITSM methodologies.
Geared for the senior leadership team, this executive overview discusses how to leverage a comprehensive approach to service management to transform your IT department from a technology-focused group to a strategic service partner, integrated with your business.
Ready to get started? Contact Tedder Consulting to discuss your training needs!