When you invest in training, you or your team want to come away having learned something. But the training experience should be so much more. You want to be engaged. You want to be challenged. You want to ask questions – and get pragmatic answers – not just theoretical concepts. That’s the difference with training from Tedder Consulting. Tedder Consulting offers a number of training courses that help you or your team gain critical knowledge and competency needed for success.
Tedder Consulting can provide a number of instructor-led accredited courses, including ITIL® Foundation, ITIL® Practitioner, HDI® Support Center Manager, HDI® Support Center Analyst, HDI® KCS Principles, Lean IT Foundation, Lean IT Kaizen, and DASA DevOps Fundamentals.
Tedder Consulting offers public training classes for ITIL® Foundation, Lean IT Foundation, and DASA DevOps Fundamentals . Or you can bring any of the above classes on-site, with scheduling tailored to meet your specific needs.
This instructor-led non-accredited course provides an introduction to IT Service Management best practices. Your session can be tailored to meet your specific needs.
Geared for the senior leadership team, this executive overview discusses how the 4 P’s of Service Management (People, Process, Partners, and Products) work to transform your IT department from a technology-focused group to a strategic service partner, integrated with your business.
Immersive, challenging, and fun scenario-based learning methods for experiencing and overcoming the challenges of an ITSM implementation.
Tedder Consulting is pleased to offer two of the industry’s leading business simulations:
Either of the above simulations can also be used as team-building exercises as well.
Ready to get started? Need more information? Or maybe you’re not seeing what you’re looking for? Schedule a meeting now or contact Tedder Consulting for a free 30 minute consultation to discuss training solutions to meet your specific needs.