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June 2018

So What Seems to be the Problem?

June 27 @ 9:00 am - 9:30 am UTC-5
Free

No scripts.  No slick video production.  No pre-formed agendas.  Just a small, intimate forum to talk about your service management issues and receive objective, no-strings-attached advice.  All you need is 30 minutes, a challenge or problem you're having with service management, and an internet connection. Think of this as the "walk-in clinic" for your service management challenges. This is an online event, and participation is limited to the first four people that sign up.

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July 2018

Lean IT Foundation

July 19 @ 8:00 am - July 20 @ 5:00 pm UTC-5

Tedder Consulting is conducting  a Lean IT Foundation class on July 19-20, 2018 in Fishers, Indiana. Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such…

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August 2018

VeriSM™ Foundation

August 6 @ 8:00 am - August 7 @ 5:00 pm UTC-5

Join Tedder Consulting on August 6-7, 2018 for our first VeriSM Foundation training class in Fishers, Indiana. What is VeriSM? VeriSM provides context to service management in the digital age and looks at how emerging technologies and progressive practices can be applied within an organization, while protecting and leveraging any existing investment in service management. What makes VeriSM different is that current practices associated with service management are really IT service management – that is, the IT organization has the…

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September 2018

DASA DevOps Fundamentals Class

September 10 @ 8:00 am - September 12 @ 5:00 pm UTC-5

Tedder Consulting will be conducting a DevOps Fundamentals class on September 10-12, 2018 in Fishers, Indiana. DevOps Fundamentals training is the starting point for an organization going on the DevOps journey. Improved workflows and faster deployment starts with a core understanding of DevOps fundamental concepts by anyone involved in an agile and/or DevOps team. The 3-day DASA DevOps Fundamentals course provides an extensive introduction to the core Agile DevOps principles covering the essential knowledge and skill competences as defined by the…

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October 2018

VeriSM™ Foundation training at Service Management World

October 14 @ 8:00 am - October 15 @ 5:00 pm UTC-5
Omni Orlando Resort, 1500 Masters Boulevard
Champions Gate, FL 33896 United States
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The VeriSM™ Foundation course focuses on the VeriSM model, which emphasizes value, outcomes, and an organization’s goals. The VeriSM model includes a unique management mesh, which allows an organization to utilize its resources, environment, management practices, and emerging technologies in such a way that delivers the value demanded by both the organization and its consumers. VeriSM provides context to service management in the digital age and looks at how emerging technologies and progressive practices can be applied within an organization,…

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ITIL Foundation Class

October 24 @ 8:00 am - October 26 @ 5:00 pm UTC-5

Are you looking for a local alternative for ITIL® Foundation training? Would you like an experienced, in-room instructor who can bring in “real-world” examples and discussions? Tedder Consulting is conducting an ITIL® Foundation Class and Exam on October 24-26, 2018 in Fishers, Indiana. The 3-day ITIL Foundation class will cover the following topics: Basic ITIL terminology and concepts Introduction and discussion of the ITIL Service Lifecycle Identify Service Management processes and how they map to the Service Lifecycle Identify factors that affect…

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December 2018

Lean IT Foundation

December 3 @ 8:00 am - December 4 @ 5:00 pm UTC-5

Tedder Consulting is conducting a Lean IT Foundations class on December 3-4, 2018  in Fishers, Indiana. Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such as…

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