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So What Seems to be the Problem?
No scripts. No slick video production. No pre-formed agendas. Just a small, intimate forum to talk about your service management issues and receive objective, no-strings-attached advice. All you need is 30 minutes, a challenge or problem you're having with service management, and an internet connection. Think of this as the "walk-in clinic" for your service management challenges. This is an online event, and participation is limited to the first four people that sign up.
Find out more »Lean IT Foundation
Tedder Consulting is conducting a Lean IT Foundation class on July 19-20, 2018 in Fishers, Indiana. Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such…
Find out more »VeriSM™ Foundation
Join Tedder Consulting on August 6-7, 2018 for our first VeriSM Foundation training class in Fishers, Indiana. What is VeriSM? VeriSM provides context to service management in the digital age and looks at how emerging technologies and progressive practices can be applied within an organization, while protecting and leveraging any existing investment in service management. What makes VeriSM different is that current practices associated with service management are really IT service management – that is, the IT organization has the…
Find out more »DASA DevOps Fundamentals Class
Tedder Consulting will be conducting a DevOps Fundamentals class on September 10-12, 2018 in Fishers, Indiana. DevOps Fundamentals training is the starting point for an organization going on the DevOps journey. Improved workflows and faster deployment starts with a core understanding of DevOps fundamental concepts by anyone involved in an agile and/or DevOps team. The 3-day DASA DevOps Fundamentals course provides an extensive introduction to the core Agile DevOps principles covering the essential knowledge and skill competences as defined by the…
Find out more »VeriSM™ Foundation training at Service Management World
The VeriSM™ Foundation course focuses on the VeriSM model, which emphasizes value, outcomes, and an organization’s goals. The VeriSM model includes a unique management mesh, which allows an organization to utilize its resources, environment, management practices, and emerging technologies in such a way that delivers the value demanded by both the organization and its consumers. VeriSM provides context to service management in the digital age and looks at how emerging technologies and progressive practices can be applied within an organization,…
Find out more »ITIL Foundation Class
Are you looking for a local alternative for ITIL® Foundation training? Would you like an experienced, in-room instructor who can bring in “real-world” examples and discussions? Tedder Consulting is conducting an ITIL® Foundation Class and Exam on October 24-26, 2018 in Fishers, Indiana. The 3-day ITIL Foundation class will cover the following topics: Basic ITIL terminology and concepts Introduction and discussion of the ITIL Service Lifecycle Identify Service Management processes and how they map to the Service Lifecycle Identify factors that affect…
Find out more »Lean IT Foundation
Tedder Consulting is conducting a Lean IT Foundations class on December 3-4, 2018 in Fishers, Indiana. Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such as…
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