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October 2018

ITIL Foundation Class

October 24, 2018 @ 8:00 am - October 26, 2018 @ 5:00 pm UTC-5

Are you looking for a local alternative for ITIL® Foundation training? Would you like an experienced, in-room instructor who can bring in “real-world” examples and discussions? Tedder Consulting is conducting an ITIL® Foundation Class and Exam on October 24-26, 2018 in Fishers, Indiana. The 3-day ITIL Foundation class will cover the following topics: Basic ITIL terminology and concepts Introduction and discussion of the ITIL Service Lifecycle Identify Service Management processes and how they map to the Service Lifecycle Identify factors that affect…

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November 2018

VeriSM Foundation

November 12, 2018 @ 8:00 am - November 13, 2018 @ 5:00 pm UTC-5

Tedder Consulting is presenting a VeriSM Foundation class and exam on November 12-13 In Fishers, Indiana. The two-day VeriSM™ Foundation course focuses on the VeriSM model, which emphasizes value, outcomes, and an organization’s goals. The VeriSM model includes a unique Management Mesh, which allows an organization to utilize its resources, environment, management practices, and emerging technologies in such a way that delivers the value demanded by both the organization and its consumers. VeriSM provides context to service management in the…

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December 2018

Lean IT Foundation

December 3, 2018 @ 8:00 am - December 4, 2018 @ 5:00 pm UTC-5

Tedder Consulting is conducting a Lean IT Foundations class on December 3-4, 2018  in Fishers, Indiana. Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such as…

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February 2019

VeriSM Foundation

February 4 @ 8:00 am - February 5 @ 5:00 pm UTC-5

Tedder Consulting is presenting a VeriSM Foundation class and exam on February 4-5, 2019 in Fishers, Indiana. The two-day VeriSM™ Foundation course focuses on the VeriSM model, which emphasizes value, outcomes, and an organization’s goals. The VeriSM model includes a unique Management Mesh, which allows an organization to utilize its resources, environment, management practices, and emerging technologies in such a way that delivers the value demanded by both the organization and its consumers. VeriSM provides context to service management in…

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DevOps Foundation

February 7 @ 8:00 am - February 8 @ 5:00 pm UTC-5

Tedder Consulting is pleased to announce a new training offering - DevOps Foundation from the DevOps Institute!  The class will be conducted on February 7-8, 2019 in Fishers, Indiana. DevOps is the cultural and professional movement that emphasizes communication, collaboration, integration, and automation in order to improve the flow of work within an IT organization.  Improved workflows enable IT organizations to deliver greater business value by improving the ability to more quickly design, develop, deploy, and operate reliable software and…

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April 2019

HDI Conference 2019

April 7 @ 8:00 am - April 12 @ 1:00 pm UTC-5
Rosen Shingle Creek, 9939 Universal Blvd
Orlando, FL 32819 United States
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Join Doug at the annual HDI conference, being held at the Rosen Shingle Creek resort in Orlando, from April 7 - 12. Doug will be delivering an Incident Management training workshop as part of the pre-conference training agenda.  Doug will also be available for a limited number of one-on-one consulting sessions during the conference - click here to request a session with Doug (or another of the experts that will be at the conference). For more information, please visit www.hdiconference.com…

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May 2019

Knowledge 2019

May 6 @ 5:00 pm - May 9 @ 5:00 pm PDT

Doug Tedder will be attending ServiceNow's  Knowledge 2019 conference at the Venetian & Sands Expo Center in Las Vegas.

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July 2019

AI and the Future of Work: An interactive workshop for IT Leaders

July 24 @ 7:30 am - 12:00 pm UTC-5
Indianapolis Hilton Garden Inn Downtown, 10 E. Market St.
Indianapolis, IN 46204
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$99.00

How will AI impact the way your business does business? How will AI impact the future of work? Is your business ready to exploit the benefits of AI? Join Dan Turchin and Doug Tedder for this insightful and interactive workshop during which we’ll discuss: What AI is… and what it is not What AI means for the future of work Six key principles of AI What you must consider for your AI initiative During this vendor-neutral, no sales-pitch workshop, you’ll…

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October 2019

(Really) Identifying your IT Services (and why you care)

October 16 @ 10:00 am - 2:00 pm UTC-5
TEKSystems Indianapolis, 9225 Priority Way, Bldg 14 Conference Room
Indianapolis, IN United States
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Doug Tedder, principal consultant of Tedder Consulting, will lead a hands-on workshop at the October 16, 2019 meeting of the HDI Brickyard chapter titled "(Really) Identifying your IT Services (and why you care)". Many IT organizations suffer when identifying and defining IT services.  Rather than define services in terms of business outcome and value, they define the "things" they provide and the activities they do.  While defining things and activities do provide some value for the user, it does little…

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November 2019

Service Management World 2019

November 11 @ 8:00 am - November 13 @ 5:00 pm UTC-5
Omni Orlando Resort, 1500 Masters Boulevard
Champions Gate, FL 33896 United States
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Doug will be attending the second annual Service Management World conference from November 11-13 at the Omni Orlando Resort at ChampionsGate. Learn more about the conference here.

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