VeriSM Adoption

Are you frustrated with a “one size fits all” approach to service management? Do you need an organization-wide approach for delivering products and services? Need to overcome “silo mentality” and get your entire organization working together across organizational value streams? Navigate the Management Mesh, establish your service management principles, define your organizational portfolio, and blend management practices across your organization to smooth the delivery of digital products and services to meet your unique business requirements.

Services
Strategy and Planning

Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.

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Continuous Improvement

Companies that are not continually improving aren’t just sitting still – they’re getting left behind. Enable your organization to become good at getting better.

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Service Identification and Definition

Having trouble connecting IT deliverables to business results? Identify, define, and describe how your services deliver and support real business value and outcomes.

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Process Design and Improvement

Good process design enables consistency, repeatability, and measurability in how work gets done within your organization.

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Next Generation Service Management

Leverage the right service management methodologies to enable and support the unique needs of your organization and deliver the outcomes your business demands.

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VeriSM Adoption

Navigate the Management Mesh, establish your service management principles, define your organizational portfolio, and blend management practices across your organization.

Read More
Latest Post view all
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Posted by On November 3, 2019

We’re inundated with headlines about the power of artificial intelligence (AI) these days. AI is everywhere and most businesses know they will need to adopt ...

Does Your Service Desk Need a Tune Up?
Posted by On October 21, 2019

It happens to every CIO eventually. There’s a low grumbling across the organization. It gets mentioned at a few meetings. Other members of the organization ...

The Curious Case of the Wasted IT Investment
Posted by On September 30, 2019

There’s no doubt that if you want to be an efficient IT organization, you need efficient tools. Some might say that you need the best ...