VeriSM Adoption

Are you frustrated with a “one size fits all” approach to service management? Do you need an organization-wide approach for delivering products and services? Need to overcome “silo mentality” and get your entire organization working together across organizational value streams? Navigate the Management Mesh, establish your service management principles, define your organizational portfolio, and blend management practices across your organization to smooth the delivery of digital products and services to meet your unique business requirements.

Services
Strategy and Planning

Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.

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Continuous Improvement

Companies that are not continually improving aren’t just sitting still – they’re getting left behind. Enable your organization to become good at getting better.

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Service Identification and Definition

Having trouble connecting IT deliverables to business results? Identify, define, and describe how your services deliver and support real business value and outcomes.

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Process Design and Improvement

Good process design enables consistency, repeatability, and measurability in how work gets done within your organization.

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Next Generation Service Management

Leverage the right service management methodologies to enable and support the unique needs of your organization and deliver the outcomes your business demands.

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VeriSM Adoption

Navigate the Management Mesh, establish your service management principles, define your organizational portfolio, and blend management practices across your organization.

Read More
Latest Post view all
Did You Leave Some Value Along the Road?
Posted by On August 2, 2020

Let’s start off with a scenario. Let’s say you are preparing for a cross-country road trip. Before you head out, you are responsible and change ...

When In Doubt, Follow the Value Stream
Posted by On July 1, 2020

Every day, IT leaders address questions to help keep their team moving forward, which in turn keeps the organization moving forward. Questions like: Where should ...

Your Continuity Plan Still Isn’t Good Enough
Posted by On June 15, 2020

Continuity plans have been in the spotlight for businesses across the globe over the last few months. If your continuity plan wasn’t done or hadn’t ...