VeriSM™ Training

VeriSM™ Foundation

This foundation course introduces VeriSM™, and provides a clear understanding of services and service management and the VeriSM model.  The course provides insights into how an organization can incorporate different management practices to support the delivery of products and services.

Audience

  • Those wanting to work in IT, service management, or with digital services.
  • Managers and practitioners who are involved in the delivery of value based on digital services,  regardless if they work in an IT organization.

Course Contents

The two-day VeriSM Foundation class will cover the following topics:

  • The Service Organization
  • Service Culture
  • People and Organizational Structure
  • The VeriSM model
  • Progressive practices
  • Emerging Technologies
  • Getting Started with VeriSM
  • Exam Preparation

Each student will receive a voucher to complete a proctored, online exam upon conclusion of the class.

Delivery

Tedder Consulting provides on-site delivery of the VeriSM Foundation course.  Contact Tedder Consulting for further details.

 

Services
Senior Leader

Lead your organization into the digital age while delivering reliable and effective services

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Departmental Manager

Use the right approaches to deliver pragmatic solutions to meet ever-changing business needs

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Practitioner

Enhance your skills and knowledge to advance your career

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