This foundation course introduces VeriSM™, and provides a clear understanding of services and service management and the VeriSM model. The course provides insights into how an organization can incorporate different management practices to support the delivery of products and services.
The two-day VeriSM Foundation class will cover the following topics:
Each student will receive a voucher to complete a proctored, online exam upon conclusion of the class.
Tedder Consulting provides on-site delivery of the VeriSM Foundation course. Contact Tedder Consulting for further details.