Workshops with Tedder Consulting are a great way to move your project forward by getting the right people together to share experience, build agreement, drive common understanding, create momentum, and deliver results.
Geared for the senior leadership team, this executive overview discusses how the 4 P’s of Service Management (People, Process, Partners, and Products) work to transform your IT department from a technology focused group to a service provider, aligned with your business.
An interactive workshop that results in the identification and basic definitions of IT Services, based on identified business functions, forming the basis of your Service Catalog.
Is your organization frustrated with a process that is not performing as expected? Does the process not meet business needs? Are you able to identify performance trends or causal factors for poor performance? In this hands-on workshop, you’ll gain insight into performance issues, identify improvements, develop an process improvement plan, and build the business case for change – all in 30 days!
Half-day or full-day interactive workshop designed to identify and discuss attitudes, cultures, and behaviors that impede organizational change initiatives, such as ITSM implementations, and develop awareness and strategies for addressing organizational change.
Two-day workshop that delivers a powerful, clear vision statement, identifies the drivers for ITSM implementation, defines goals and objectives, and establishes direction for your ITSM initiative.
Ready to get started? Need more information? Or maybe you’re not seeing what you’re looking for? Contact Tedder Consulting for a free 30 minute consultation to discuss workshops tailored to meet your specific challenges.