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Latest Post view all
The Battle for the Hearts and Minds of IT
Posted by On March 13, 2019

There’s a battle afoot within many IT organizations. In one corner is the “up-and-comer” DevOps, with its promise to be responsive and deliver technology-based solutions ...

What To Expect From ITIL 4
Posted by On March 3, 2019

It’s been 8 years since the last update to ITIL®[efn_note]ITIL is a registered trademark of AXELOS Limited.[/efn_note] and it’s safe to say that the ...

IT Service Management Still Matters – Here’s Why
Posted by On February 11, 2019

Believe it or not, your company has always been doing IT Service Management (ITSM) – from the moment it first used a computer.  Whether ...