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Training

Formal training courses with Tedder Consulting build needed knowledge and skills

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Consulting

Expert guidance working side-by-side with your team to help you achieve your ITSM goals while ensuring sustainability

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Workshops

Facilitated workshops engage your teams in tackling your real-world challenges and developing actionable solutions

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Latest Post view all
Why your company isn’t so excited (but should be!) about ESM
Posted by On July 5, 2018

Enterprise Service Management (ESM) describes the use of service processes and technologies across an organization.  ESM also describes business management software which provides an ...

Why Service Management must move out of IT
Posted by On June 2, 2018

Is your IT service management “future ready”? A recent MIT Sloan Management Review article[1] discussed how organizations must become “future ready”.  The article stated ...

Four Steps for finding your misplaced Service Owner
Posted by On May 1, 2018

Has your IT organization defined services and named service owners? Have you identified the right person as the service owner? How do you know? Let’s ...

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