Workshops

Workshops with Tedder Consulting are a great way to move your initiative forward by getting the right people together to share experience, build agreement, drive common understanding, create momentum, and deliver results.

Here are workshops we can offer your business.

Continual Improvement Workshop

How good is your organization at getting better? A key capability for modern IT organizations is the ability to continually improve and respond to ever-changing needs of business.  In this  one-day workshop, you’ll learn how to establish a continual improvement program that delivers real and visible results.

Service Identification and Definition Bootcamp

Does your IT organization get treated like an “order taker”?  Are you struggling with describing the business value and outcomes of what IT does?  This is a “hands-on”, learn-by-doing,  3-day workshop that results in the identification and basic definitions of your IT Services, mapped to identified business functions, forming the basis of your Service Catalog.

Process Design Bootcamp

Do you need to design a process, but not sure where to begin?  Learn how to make processes deliver immediate value with this 2-day workshop.   You’ll learn the keys to good process design, how and why processes must be governed,  as well as why good process design is critical for your business –  and your customers.

A Better Process – In One Week!

Are you  frustrated with a process that is not performing as expected?   In this hands-on, 5-day workshop, you’ll gain insight into process performance issues, identify improvements, develop an  improvement plan,  and build the business case for process improvement.

Organizational and Cultural Change Workshop

Are you frustrated that you’re unable to move your organization in a new direction?  Getting resistance to new ways of doing things?  This workshop is offered in half-day or full-day formats and is designed to identify and discuss attitudes, cultures, and behaviors that impede organizational change initiatives.  Once identified, we can then work with you to develop strategies for raising awareness, training, and implementation of organizational change.

Visioning and Strategy Workshop

Clarity regarding initiatives that cause organizational change begins with developing a vision and strategy.  This two-day workshop  delivers a powerful, clear vision statement, identifies the drivers for your service management  or IT governance implementation,  defines goals and objectives, and establishes direction.

 

Ready to get started?  Contact Tedder Consulting for a free consultation to discuss our workshops which can be tailored to address your specific challenges.

Services
Training

Formal training courses with Tedder Consulting build needed knowledge and skills

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Consulting

Expert guidance working side-by-side with your team to help you achieve your ITSM goals while ensuring sustainability

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Workshops

Facilitated workshops engage your teams in tackling your real-world challenges and developing actionable solutions

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