Workshops

 

Workshops with Tedder Consulting are a great way to move your initiative forward by getting the right people together to share experience, build agreement, drive common understanding, create momentum, and deliver results.

Here are a few of the workshops we can offer your business.

Continual Improvement Workshop

How good is your organization at getting better? A key capability for modern IT organizations is the ability to continually improve and respond to ever-changing needs of business.  In this  one-day workshop, you’ll learn how to establish a continual improvement program that delivers real and visible results.

Service Identification and Definition Bootcamp

Does your IT organization get treated like an “order taker”?  Are you struggling with describing the business value and outcomes of what IT does?  This is a “hands-on”, learn-by-doing,  3-day workshop that results in the identification and basic definitions of your IT Services, mapped to identified business functions, forming the basis of your Service Catalog.

Process Design Bootcamp

Do you need to design a process, but not sure where to begin?  Learn how to make processes deliver immediate value with this 2-day workshop.   You’ll learn the keys to good process design, how and why processes must be governed,  as well as why good process design is critical for your business –  and your customers.

A Better Process – In One Week!

Are you  frustrated with a process that is not performing as expected?   In this hands-on, 5-day workshop, you’ll gain insight into process performance issues, identify improvements, develop an  improvement plan,  and build the business case for process improvement.

Organizational and Cultural Change Workshop

Are you frustrated that you’re unable to move your organization in a new direction?  Getting resistance to new ways of doing things?  This workshop is offered in half-day or full-day formats and is designed to identify and discuss attitudes, cultures, and behaviors that impede organizational change initiatives.  Once identified, we can then work with you to develop strategies for raising awareness, training, and implementation of organizational change.

Visioning and Strategy Workshop

Clarity regarding initiatives that cause organizational change begins with developing a vision and strategy.  This two-day workshop  delivers a powerful, clear vision statement, identifies the drivers for your service management  or IT governance implementation,  defines goals and objectives, and establishes direction.

Ready to get started?  Contact Tedder Consulting for a free consultation to discuss our workshops which can be tailored to address your specific challenges.

Services
Strategy and Planning

Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.

Read More
Continual Improvement

Companies that are not continually improving aren’t just sitting still – they’re getting left behind. Enable your organization to become good at getting better.

Read More
Service Identification and Definition

Having trouble connecting IT deliverables to business results? Identify, define, and describe how your services deliver and support real business value and outcomes.

Read More
Process Design and Improvement

Good process design enables consistency, repeatability, and measurability in how work gets done within your organization.

Read More
Next Generation Service Management

Leverage the right service management methodologies to enable and support the unique needs of your organization and deliver the outcomes your business demands.

Read More
Private Training

Looking for a team-oriented, tailored training experience for your team? Check out our private training offerings.

Read More
Latest Post view all
Start with Reporting first *then* Measurement
Posted by On March 11, 2024

What are some common reasons why IT organizations measure and report metrics? Unfortunately, in my experience, the answers are not always the greatest. “We produce ...

Why your SLAs aren’t helping your XLAs
Posted by On March 5, 2024

It may be hard to believe, but the term “experience economy” is nothing new. The term was first mentioned in this 1998 Harvard Business Review ...

AI-enabled Knowledge Management might be low hanging fruit…if we can only reach it
Posted by On February 20, 2024

AI-enabled technologies have captured the imagination of every organization. Organizations (both solution providers and buyers) are rushing to jump on the wave of adopting and ...