Legal - Innovative Service Management Consulting and Training: Tedder Consulting

Legal Disclaimers

The information on this website is provided “as- is”, with all faults and without warranty of any kind, expressed or implied, including those of fitness for use or fitness for purpose, or arising from a course of trade practice. Tedder Consulting LLC makes no warranties or representations regarding the accuracy or completeness of the information.

Links to Third-Party Sites

Links to third-party sites will let you leave Tedder Consulting LLC’s site. The linked sites are not under the control of Tedder Consulting LLC and Tedder Consulting LLC is not responsible for the contents of any linked site or any links contained in a linked site. Tedder Consulting LLC is providing these links only as a convenience, and the inclusion of any link does not imply endorsement by Tedder Consulting LLC of the site.

Trademarks

Apollo 13: An ITSM Case Experience™ and Grab@Pizza™ are trademarks of GamingWorks, BV.

AXELOS® , ITIL® and IT Infrastructure Library® are registered trademarks of AXELOS Limited.

Certified Agile Service Manager® is a registered trademark of The DevOps Institute.

COBIT® is a registered trademark of ISACA and the IT Governance Institute.

HDI® is a registered trademark of HDI, a part of UBM Americas, a division of UBM LLC.

KCS® , Knowledge-Centered Support®, and Knowledge-Centered Service® are trademarks of the Consortium for Service Innovation.

TechTarget and the TechTarget logo are registered trademarks of TechTarget, Inc.

The “IT Industry Legend” name and logo are trademarks owned by Cherwell Software, LLC.

VeriSM™ is a trademark of the International Foundation for Digital Competencies.

All other trademarks that may appear on this site are the property of their respective owners.

Services

Strategy and Planning

Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.

Continual Improvement

Companies that are not continually improving aren’t just sitting still – they’re getting left behind. Enable your organization to become good at getting better.

Service Identification and Definition

Having trouble connecting IT deliverables to business results? Identify, define, and describe how your services deliver and support real business value and outcomes.

Process Design and Improvement

Good process design enables consistency, repeatability, and measurability in how work gets done within your organization.

Next Generation Service Management

Leverage the right service management methodologies to enable and support the unique needs of your organization and deliver the outcomes your business demands.

Private Training

Looking for a team-oriented, tailored training experience for your team? Check out our private training offerings.

Latest Post view all

Why your ITSM house of cards is a bad deal for your business

Posted by adminOn May 6, 2025

Is your ITSM implementation like a house of cards, prone to fail with the slightest disturbance? Here’s some examples: A request for change that ...

Are your improvement efforts starving for continuous feedback?

Posted by Doug TedderOn April 2, 2025

In my blog, “Four ways that organizations have dehumanized IT – and how to fix it”, I suggested that organizations should “ditch those satisfaction surveys”. ...

Is your ITSM approach looking through the windshield…or at the rear-view mirror?

Posted by Doug TedderOn March 3, 2025

"In the business world, the rear-view mirror is always clearer than the windshield." Sadly, this 1991 Warren Buffet quote applies to many ITSM implementations. ...