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Impactful transformations begin with clear visioning, strategy, and planning. My strategy and planning workshops get you started on the right course.
Read MoreCompanies that are not continually improving aren’t just sitting still – they’re getting left behind. Enable your organization to become good at getting better.
Read MoreHaving trouble connecting IT deliverables to business results? Identify, define, and describe how your services deliver and support real business value and outcomes.
Read MoreGood process design enables consistency, repeatability, and measurability in how work gets done within your organization.
Read MoreLeverage the right service management methodologies to enable and support the unique needs of your organization and deliver the outcomes your business demands.
Read MoreLooking for a team-oriented, tailored training experience for your team? Check out our private training offerings.
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“Digital transformation” is a term that is often abused. Some think of digital transformation as simply moving information and data from an analog format to ...
Is your organization struggling to realize a return on investment with ITSM? If you answered “yes”, you’re not alone. Many organizations are not getting the ...
A few years ago, I thought that we had finally moved beyond the conversation of “business-IT alignment”. I thought that business processes and technology ...