Blog

Why IT Organizations Stay Broken

They say that “change is hard”. Organizational change is probably the most difficult kind of change. And for some reason, IT struggles with its own organizational change. Sure, IT knows that organizational change may be needed for business colleagues so

Read More
Working From Home Is Only The Beginning: What is the Future of Service Management?

I have said before that we are entering into a service management renaissance. Now that we are 9 months into the whirlwind of 2020, I’m even more convinced. IT has been in the spotlight this year and for good reason.

Read More
logo