What is employee experience (EX)?
A recent Forbes magazine article described EX as “the sum of all interactions that an employee has with her employer during the duration of her employment relationship. It includes any way the employee "touches" or
IT has gotten a bad rap in the past and I think it's partially deserved. There are still far too many IT leaders just willing to phone it in. That’s an old way of leading IT and it’s about winning
Technology is one of the biggest and most important investments that any organization can make. In the past, many decisions about technology investments were made within the C-suite or demanded by other departments and IT simply complied with those requests.