In this recent CIO.com article, Mike Blandina, the CIO at Snowflake, made some predictions regarding the CIO role. As one would expect, AI adoption is a significant part of Blandina’s predictions, but there are a few details within his
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While many CEOs know that the use of technology is crucial for business success, what they don’t know or understand how technology use contributes to that success. According to this CIO.com article, CIOs reported that less than 2% of
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In today’s digital economy, IT is no longer just a support function. The products and services provided by IT are engines for business growth, enabling a differentiated set of capabilities in the marketplace. Effective ITSM transforms IT into a
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Is your organization exhibiting “AI fever”? “Symptoms” include people asking questions like: “How can our organization take advantage of AI-enabled capabilities?” “Where can we leverage AI to automate our workflows?” “How can we use AI to improve efficiency
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A few years ago, I was invited to conduct an ITSM assessment for an organization. While the request itself wasn’t unusual, it was unusual in that I had conducted an ITSM assessment for that same organization a few years prior.
Read MoreIf I asked IT leaders what it was like the week the world went remote in 2020 due to the COVID-19 pandemic, I would guess 90% of them would have visceral reactions to the memory of that time. Many organizations
Read MoreAs businesses grow, so do the size and complexity of their problems and challenges. To solve those complex challenges and problems, leaders need to employ more critical thinking from themselves and their teams. However, the world seems to be lacking
Read MoreAfter an unprecedented year of change, many organizations are adjusting to a new status quo with technology - and technology experts - leading the way. And changing right along with the rest of the organization is the CIO role.
Read MoreDelivering and enabling business value is a large part of IT’s job. As such, the CIO must track how value flows, not only within IT, but across the organization. It may sound easier than it actually is. Because
Read MoreThe CIO is often wearing many hats. They have to be tech whizzes and also strategic visionaries. And in my opinion, they now have to be the Continual Improvement Officer for their teams, their organizations, and in their careers. Continual
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