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The 2-Step Method to a IT Service Portfolio
Share There are two types of IT organizations. One type of IT organization takes orders, manages service tickets, and provides technology and technology support. The other type of IT organization is a strategic partner within the organization that makes impactful contributions to the bottom line is part of business innovation discussions and facilitates real business […]
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The Opportunity of Failed IT Plans
Share What went wrong in 2020? I know, it’s a big question and most people would probably say “Everything.” Or at least, many CIOs would confess that the original strategic plans they had for 2020 were not executed. There were many initiatives that just failed to get off the ground in 2020 due to COVID-19. […]
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Did You Pivot Or Are You Just Spinning in Circles?
Share COVID-19 caught the business world by surprise. And it didn’t just change where organizations work (from an office to at home) — it has changed everything: economies, regulations, timelines, employee and customer expectations, the list goes on. So what did the majority of organizations do in response to this swift and sudden change? They […]