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A New CIO’s Guide to Mapping Experiences
Share Delivering and enabling business value is a large part of IT’s job. As such, the CIO must track how value flows, not only within IT, but across the organization. It may sound easier than it actually is. Because value is tricky. For one thing, it’s not always well-defined. And it often gets lost in […]
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AI: The Key To a Human Employee Experience
Share Employees expect a personalized experience in their use of technology at work. This is due to the proliferation of technology in our personal lives. Think about how employees interact with technology at home. When they wake up, they ask Alexa about the weather. They use their smartwatch to track their activity and heart rate […]