Business Relationship Management Archives - Service Management Consulting and Training: Tedder Consulting

Business-IT Alignment isn’t a 50-50 Deal

More and more companies are transforming via digital transformation and discovering new lines of business or radically changing their existing business models through the use of technology. What does this mean? It means that IT and the business

Let’s Stop Playing “Service Provider” and “Customer”

The concept – at a high level - wasn’t all bad. The concept was that IT organizations should adopt a service-oriented mindset when it comes to working within the business. The attitude of the IT organization must shift from

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Business-IT Alignment isn’t a 50-50 Deal

Let’s Stop Playing “Service Provider” and “Customer”