DevOps Archives - Service Management Consulting and Training: Tedder Consulting

How AI Will Change DevOps

Intelligent machines aren’t coming, they’re already here. The question is: how will they change things? We’ve already discussed the future of AI and ITSM, but today I want to take a deeper look at how AI will impact DevOps. Much

The Great Debate: Is DevOps a Role or a Method of Working?

In a world that seems to debate everything, there is one debate in the IT world that seems to never end. Is DevOps a role or is it a method of working? There are many people in the industry asking

What is DevOps?

“What is DevOps?” Taken at face value, the question may seem a bit rhetorical, but allow me to explain. There is no single definition of “DevOps”. If you ask five people “What is DevOps?”, you’ll likely get five

5 ways DevOps thinking can cure “Bad ITSM”

The ITSM highway is littered with implementation efforts that failed to achieve their potential. ITSM, done well, has proven to be great for business. Unfortunately, for many businesses, implementation efforts resulted in “bad ITSM”. Many of these ITSM implementations were

Five Lessons for Successful Transformation

I received an email from a well-known web hosting provider titled “Transform your business with a second phone number”. The email stated that with a second phone number, I can separate my business calls from my personal calls – and

Ops, just get out of the way

I recently read an article that described an “evolved” DevOps environment. If I understood it correctly, in an evolved DevOps environment, the role of Ops is to put core services in place, and then get out of the way.

The CAB is Dead. Long Live the CAB.

Can today’s IT organizations balance agility with stability? Is IT capable of responding to ever-changing business needs in a timely, dependable, and appropriate manner? Can IT have an intelligent discussion with its business colleagues about developing and delivering