May 20, 2019 - "Is ITIL® dead?"
That's the question that Jeff Ton, SVP of Product Development and Strategic Alliances, asked Doug Tedder, Principal of Tedder Consulting to begin Episode 22 of InterVision's "Status Go" podcast.
During the 33
August 8, 2018: Doug Tedder, principal consultant of Tedder Consulting, discusses Enterprise Service Management (ESM) with Claire Agutter on episode 45 of "The ITSM Crowd", a production of ITSM Zone.
In the discussion, Doug discusses some of the challenges